Call us PHONE 03 366 4220
or contact our office by email: info@swainwoodham.co.nz
Maurice Woodham Ltd.
P O Box 25-206, Christchurch
65 Durham Street,
Sydenham,
Christchurch 8023
Phone (03) 366 4220
Fax (03) 365 0048
Email: info@swainwoodham.co.nz
Our customer feedback & complaint process
Your feedback is important to us, so if you have a complaint or a problem understanding something we have done we want to know about it so we can resolve it. Everyone in our team is committed to taking feedback and complaints seriously and responding to them immediately.
- Most problems can be resolved by talking to your adviser.
- We are a member of an external dispute resolution scheme, Financial Services Complaints Ltd (FSCL) approved by the Ministry of Consumer Affairs. If your complaint cannot be fixed you may refer the matter to FSCL but only after you have made use of our own Feedback & Complaints process. Complaints to FSCL need to meet certain criteria. Click here to visit FSCL's website.
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